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Free Shipping on orders over £250
Up to 50KG, UK mainland only
BBA and ISO9001 approved Products
No compromise on quality
Free Shipping on orders over £250 upto 50kg
next day on site delivery

Product Returns

Please complete the form below to request an RMA number.

Order History
Product Information
Dead On Arrival
Faulty, please supply details
Order Error
Other, please supply details
Received Wrong Item
Yes
No
I have read and agree to the Returns Policy

Returns Policy

Your rights to return goods are protected under the UK Consumer Contracts Regulations.

You are entitled to cancel your order and return the goods within 14 working days for a refund or exchange (subject to 20% restocking fee) including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you.

Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

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